Terms of Service

This agreement is between you (the individual driver, carrier, fleet operator, or authorized administrator) and ELD HOS Compliance ("we", "us", or "our"). If you use the services on behalf of a company, you represent that you have authority to bind that company to these Terms.

ELD HOS Compliance provides electronic logging device (ELD) and hours-of-service (HOS) related software, including driver mobile apps, fleet administration tools, telemetry ingestion, reporting, and related support features. Features may change as we improve the platform.

You remain solely responsible for complying with applicable FMCSA, DOT, and other transportation regulations. Our software is a compliance aid; it does not replace your legal obligations as a motor carrier or driver.

You must provide accurate account information and keep credentials confidential. You are responsible for activity under your account. Notify us promptly of unauthorized use. Carriers must ensure only authorized personnel access fleet data and that drivers use the app in accordance with company policy and law.

You agree not to:

• Falsify, tamper with, or intentionally misrepresent duty status, location, or vehicle data
• Attempt to bypass security, reverse engineer, or disrupt the service
• Use the service for unlawful purposes or in violation of ELD/HOS rules
• Share accounts in a way that defeats audit or attribution requirements
• Upload malware or abuse APIs beyond documented rate and access limits

Drivers must review and certify logs as required by regulation and carrier policy. Carriers are responsible for device installation practices, driver training, record retention, and responding to roadside inspections. Edited or annotated logs must retain required explanations where the law demands them.

Paid plans, if applicable, are billed according to the pricing shown at purchase or in your order form. Fees are non-refundable except where required by law or expressly stated in writing. We may suspend access for unpaid invoices after reasonable notice.

We and our licensors own the software, branding, documentation, and related IP. You receive a limited, non-exclusive, non-transferable right to use the service during your subscription. You retain ownership of your operational data; you grant us a license to host, process, and display that data as needed to provide the service.

The service may integrate with maps, payments, messaging, or cloud providers. Their terms and privacy practices apply to their portions of the experience. We are not responsible for third-party outages outside our reasonable control.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant uninterrupted operation, error-free results, or that use of the service guarantees regulatory compliance.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ELD HOS Compliance AND ITS AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR CLAIMS ARISING OUT OF THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM.

You will indemnify and hold us harmless from claims arising from your misuse of the service, violation of these Terms, or violation of applicable law, including ELD/HOS requirements, except to the extent caused by our willful misconduct.

We may suspend or terminate access if you breach these Terms, create security or compliance risk, or fail to pay fees. You may stop using the service at any time. Upon termination, your right to access ends; we may retain records as required by law or our Privacy Policy.

We may update these Terms from time to time. Material changes will be posted on this page with an updated date. Continued use after the effective date constitutes acceptance of the revised Terms.

These Terms are governed by the laws applicable to the place where ELD HOS Compliance primarily operates its services, without regard to conflict-of-law rules, except where mandatory consumer or transportation laws require otherwise.

Questions about these Terms: use the contact form on our website or email your account representative.